Google Workspace Status Dashboard

Google Workspace Status Dashboard
Incidents
**Summary:** Video Playbacks are failing for Google Drive Web. **Description** We believe the issue with Google Drive is partially resolved. Full resolution is expected to complete by Tuesday, 2025-03-18 19:30 US/Pacific. We will provide an update by Tuesday, 2025-03-18 21:00 US/Pacific with current details. **Diagnosis / Customer Symptoms:** Google Drive Web users would encounter an infinite spinner during playbacks of the videos. Mobile application users are not impacted. **Workaround** None at this time.

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Incident affecting Google Drive

Incident began at 2025-03-18 23:55 and ended at 2025-03-19 03:32 (times are in Coordinated Universal Time (UTC)).

Date	Time	Description
Mar 19, 2025	3:55 AM UTC	The issue with Google Drive has been resolved for all affected users as of Tuesday, 2025-03-18 20:32 US/Pacific. A recent change rolled out in the video player infrastructure inadvertently prevented the player from fully loading. Our engineering team performed a rollback of this change successfully to restore the player's loading functionality. We thank you for your patience while we worked on resolving the issue.
Mar 19, 2025	3:23 AM UTC	Summary: Video Playbacks are failing for Google Drive Web. Description: We believe the issue with Google Drive is resolved for the majority of customers. Our engineering team continues the mitigation efforts to achieve full resolution for all impacted customers. We do not have an ETA for the complete mitigation at this time. We will provide an update by Tuesday, 2025-03-18 23:00 US/Pacific with current details. Diagnosis / Customer Symptoms: Google Drive Web users would encounter an infinite spinner during playbacks of the videos. Mobile application users are not impacted. Workaround: None at this time.
Mar 19, 2025	2:23 AM UTC	Summary: Video Playbacks are failing for Google Drive Web. Description We believe the issue with Google Drive is partially resolved. Full resolution is expected to complete by Tuesday, 2025-03-18 19:30 US/Pacific. We will provide an update by Tuesday, 2025-03-18 21:00 US/Pacific with current details. Diagnosis / Customer Symptoms: Google Drive Web users would encounter an infinite spinner during playbacks of the videos. Mobile application users are not impacted. Workaround None at this time.

Date

Time

Description

Mar 19, 2025

3:55 AM UTC

The issue with Google Drive has been resolved for all affected users as of Tuesday, 2025-03-18 20:32 US/Pacific.

A recent change rolled out in the video player infrastructure inadvertently prevented the player from fully loading. Our engineering team performed a rollback of this change successfully to restore the player's loading functionality.

We thank you for your patience while we worked on resolving the issue.

Mar 19, 2025

3:23 AM UTC

Summary:

Video Playbacks are failing for Google Drive Web.

Description:

We believe the issue with Google Drive is resolved for the majority of customers.

Our engineering team continues the mitigation efforts to achieve full resolution for all impacted customers. We do not have an ETA for the complete mitigation at this time.

We will provide an update by Tuesday, 2025-03-18 23:00 US/Pacific with current details.

Diagnosis / Customer Symptoms:

Google Drive Web users would encounter an infinite spinner during playbacks of the videos. Mobile application users are not impacted.

Workaround:

None at this time.

Mar 19, 2025

2:23 AM UTC

Summary:

Video Playbacks are failing for Google Drive Web.

Description

We believe the issue with Google Drive is partially resolved.

Full resolution is expected to complete by Tuesday, 2025-03-18 19:30 US/Pacific.

We will provide an update by Tuesday, 2025-03-18 21:00 US/Pacific with current details.

Diagnosis / Customer Symptoms:

Google Drive Web users would encounter an infinite spinner during playbacks of the videos. Mobile application users are not impacted.

Workaround

None at this time.

Times are listed in Coordinated Universal Time (UTC)